ClubKit Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("you", "your", "the Club") and Uplink Sites ("we", "us", "our") and govern your use of the ClubKit service (the "Service"). By creating an account, completing onboarding, or using the Service you confirm that you have read, understood, and agree to these Terms.

You must be at least 18 years old and, if signing up on behalf of a sports club or organisation, have the authority to bind that organisation to these Terms.

ClubKit is a managed website platform built for community sports clubs. We host and maintain a club website on your behalf, accessible initially at [your-slug].uplinksites.net and optionally at a custom domain you own or register through us.

Features available to you depend on your chosen plan tier (Starter, Pro, or Elite). Feature availability, storage limits, and support response times are described on the ClubKit pricing page and may change from time to time with reasonable notice.

ClubKit is billed monthly or annually in Australian dollars (AUD), plus a one-time setup fee. Subscriptions renew automatically unless cancelled. You may cancel at any time from your admin dashboard or by contacting support; cancellation takes effect at the end of your current billing period and no partial refunds are issued for unused time.

If a payment fails, we will attempt to collect payment again and notify you. Prolonged non-payment may result in suspension of your site.

All prices are in AUD and include GST.

To help you understand how your club's website is being used, ClubKit automatically enables anonymous, cookieless website analytics on your site. This is provided by Uplink Analytics, our own privacy-first analytics platform.

What is collected: aggregate visit counts, pageviews, top pages visited, referring sources, and device types (desktop / mobile / tablet). No IP addresses are stored. No cookies are set on visitors' browsers. No personal data about your website visitors is collected or retained.

Who sees this data: You can view your analytics in the Analytics tab of your ClubKit admin dashboard (Elite plan). Uplink Sites operators can view the same data to provide support and monitor platform health.

Because no personal data is collected and no cookies are used, you are not required to display a cookie consent banner or take any additional action under the Australian Privacy Act 1988, the GDPR, or the ePrivacy Directive solely on account of this tracking.

You retain ownership of all content you upload to your ClubKit site (news posts, images, documents, member data, etc.). You grant Uplink Sites a limited licence to store and serve that content for the purpose of operating the Service.

You are solely responsible for ensuring that the content you publish is lawful, does not infringe third-party intellectual property rights, and complies with any applicable sport federation or governing body requirements.

Your ClubKit site may collect personal information from your club members (e.g. registration form submissions, member records, newsletter subscriptions). For that data, you are the data controller and Uplink Sites is your data processor. You are responsible for:

• Having a lawful basis to collect member data.
• Providing your members with an appropriate privacy notice.
• Responding to any member access, correction, or deletion requests.
• Complying with the Australian Privacy Act 1988 and any other laws applicable to your club.

We will process member data only on your instructions and in accordance with our Privacy Policy.

You must not use ClubKit to:

• Publish unlawful, defamatory, harassing, or discriminatory content.
• Infringe the intellectual property rights of others.
• Distribute spam or unsolicited commercial communications.
• Attempt to circumvent security controls or access other clubs' sites or data.
• Collect personal data from minors without appropriate parental consent.

We aim to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, upgrades, or emergency patches at any time. We will notify you of significant planned downtime where possible.

We reserve the right to modify or discontinue features of the Service with reasonable notice. If we discontinue the Service entirely, we will provide at least 30 days' notice and a mechanism to export your data.

To the maximum extent permitted by Australian law, Uplink Sites' total liability for any claim arising out of these Terms or the Service is limited to the amount you paid to us in the three months preceding the claim. We are not liable for indirect, consequential, special, or punitive damages.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable Australian Consumer Law.

These Terms are governed by the laws of New South Wales, Australia. You and Uplink Sites submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising under these Terms.

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the "Last updated" date above. Continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

Questions about these Terms? Reach us at support@uplinksites.net or through the support widget in your ClubKit admin dashboard.